Pacific Standard Roleplay Refund Policy

Last updated: Tuesday, January 27, 2026

This Refund Policy outlines the rules and conditions regarding donations, purchases, and payments made to Pacific Standard Roleplay ("PSRP", "we", "us", or "our").

By making any payment to PSRP, you agree to this Refund Policy in full.

1. Donations & Purchases

All payments made to Pacific Standard Roleplay are considered voluntary donations unless explicitly stated otherwise.

Donations may provide in-game perks, or other benefits. These perks do not grant ownership of any digital goods and may be modified or removed at any time.

2. No Refunds Policy

All donations and purchases are final and non-refundable.

This includes, but is not limited to:

Once a payment has been processed, no refunds, chargebacks, or reversals will be issued.

3. Bans, Punishments & Rule Violations

Refunds will not be issued under any circumstances for:

• Temporary or permanent bans
• Kicks, warnings, or other disciplinary actions
• Loss of access due to violations of server rules or Terms of Service
• Voluntary departure from the server

It is your responsibility to follow all server rules and policies.

4. Service Availability

Pacific Standard Roleplay does not guarantee uninterrupted access to the server.

Refunds will not be issued for:

• Server downtime
• Maintenance periods
• Bugs, glitches, or exploits
• Feature changes or removals

5. Chargebacks & Payment Disputes

Initiating a chargeback or payment dispute without contacting PSRP staff first may result in:

• Immediate removal of perks
• Permanent ban from the server and community
• Denial of future access to PSRP services

We encourage users to contact staff first if there are any payment-related concerns.

6. Exceptional Circumstances

Refunds may be considered only at the sole discretion of PSRP administration in exceptional cases, such as:

• Duplicate payments
• Technical errors caused directly by PSRP

Any approved refund is not guaranteed and will be handled on a case-by-case basis.

7. Third-Party Payment Processors

Payments are processed through third-party services (e.g., PayPal, Stripe, Tebex, etc.). These services operate under their own terms and refund policies.

Pacific Standard Roleplay is not responsible for decisions made by third-party payment providers.

8. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting with an updated "Last updated" date.

Continued use of our services after changes are posted constitutes acceptance of the revised policy.

9. Contact Information

If you have questions regarding this Refund Policy or a payment issue, please contact us through:

• Email: [email protected]
• Website: pacificstandard.net
• Discord: discord.gg/YXuzTAvRYY